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© SOCAP International 2019

625 North Washington Street · Suite 304 · Alexandria, VA · 22314
Telephone: (703) 519–3700 ·
Email: socap@socap.org

©2019 by SOCAP International.

KEYNOTE

SPEAKER BIO

CUSTOMER CARE CONFERENCE

October 20–23, 2019

Tucson, Arizona

#ReimagineCC

TODD JOHNSON

Chief Merchandise Officer, Bed Bath & Beyond

Todd Johnson graduated from Kutztown University with a Bachelors Degree in Business Administration.  He began his career at Reading China in 1982 and was Vice President of Merchandising from 1989 – 1997.  He then joined Bed Bath & Beyond in 1997 as Divisional Merchandise Manager.  He was promoted to Vice President/General Merchandising Manager in 2000.

In 2007, Todd was promoted to President & Chief Merchandising Officer for Christmas Tree Shops.  In May 2018, he was promoted to President & Chief Merchandising Officer for Bed Bath & Beyond while maintaining his President role for Christmas Tree Shops.

Keynote Session Details:

Tuesday, October 22

9:00 am–10:30 am