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© SOCAP International 2019

625 North Washington Street · Suite 304 · Alexandria, VA · 22314
Telephone: (703) 519–3700 ·
Email: socap@socap.org

©2019 by SOCAP International.

CUSTOMER CARE CONFERENCE

SPOTLIGHT SESSION

SPEAKER BIO

October 20–23, 2019

Tucson, Arizona

#ReimagineCC

PETE BLACKSHAW

Former Nestlé Executive and Cintrifuse CEO

Pete Blackshaw is the new CEO of Cintrifuse as of November 1, 2018.

Prior to Cintrifuse, Pete was the vice president of Digital Innovation & Service Models at Nestlé, S.A., based in Switzerland.  In addition to helping shape digital innovation for Nescafe, Kit Kat, Purina, and hundreds of other Nestle brands, Pete oversaw Nestle’s industry-recognized Digital Acceleration Team (DAT) as well as the Silicon Valley Innovation Outpost (SVIO) and Nestle’s Open Innovation Platform (Henri@Nestle).