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© SOCAP International 2019

625 North Washington Street · Suite 304 · Alexandria, VA · 22314
Telephone: (703) 519–3700 ·
Email: socap@socap.org

©2019 by SOCAP International.

CUSTOMER CARE CONFERENCE

KEYNOTE

SPEAKERS

October 20–23, 2019

Tucson, Arizona

#ReimagineCC

Meet the Keynote Speakers

TODD JOHNSON

Chief Merchandise Officer, Bed Bath & Beyond

Tuesday, October 22

9:00 am–10:30 am

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ALEX BANAYAN

Nationally Bestselling Business Author

Tuesday, October 22

3:30 pm–5:00 pm

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BRUCE TURKEL

International Marketing Expert

Monday, October 21

9:00 am–10:30 am

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SHERYL CONNELLY

Global Consumer Trends Expert and Futurist at Ford Motor Company

Monday, October 21

4:30 pm–6:00 pm